Admissions & Student Service Staff


Our Office is happy to announce a new system for virtual office hours with our staff. Please visit our Bookings page below to see what our staff specialize in and when they are available. These office hours can be used to ask questions, get general information or find out more about resources our office and UVA offers. We look forward to connecting with you!

Book an appointment with us HERE!

Catherine Brighton
Associate Dean, Academic and Student Affairs
Associate Professor, Curriculum, Instruction, and Special Education

As Associate Dean for Academic Programs and Student Services, Brighton oversees the academic programs for the School of Education and Human Development, the Office of Admissions and Student Services, counsels enrolled and prospective students, as well as serves as the licensure official and advisor to the dean.

Jessica Penca Livingston
Director, Student Affairs
The Director of Student Affairs works with the Associate Dean to improve the student experience at the School of Education and Human Development. Jessica counsels enrolled and prospective students interested in undergraduate programs and minors. She also serves as a central point person for students who have questions about connecting to resources and who need additional assistance while facing pressing personal circumstances. Her responsibilities also include coordinating diversity and equity initiatives, student programming (on Grounds and online), and community-wide events.

Hilary Kerner
Director, Education Career Services
The Director of Education Career Services provides career-related programming, advising, and services to any full-time students enrolled in School of Education and Human Development degree programs. Her services include conducting individual appointments and walk-in advising, communicating and presenting career-related programming to groups and classes, and coordinating both the annual Educators’ Expo Job & Interview Fair, and the Education Resume Marathon.

Eric Molnar
Assistant Director, Admissions and Enrollment Reporting

Phyllis Palmore 
Senior Student Services Coordinator

Sheilah Sprouse 
Academic Record Specialist

Chris Swenson
Academic Coordinator
The Academic Coordinator assists with pre-advising new, prospective, internal and external transfer students, and is responsible for processing domestic and study abroad transfer credit. He is also a resource for students with questions regarding their academic requirements and SIS.

Shirley Mae Cauley
Admissions and Outreach Specialist

Mandy Turner
Director of Assessment, Accountability, and Accreditation
The DAAA facilitates and supports evaluation, assessment, curriculum design/alignment, and accreditation processes across the School of Education and Human Development's diverse academic programs. 

Jenny Provo Quarles
Director of Online Initiatives
The Director of Online Initiatives helps to coordinate the School of Education and human Development’s online offerings, in addition to provide resources and support for online and on-grounds faculty.

Bernadette Poerio
Online Student Support Specialist
The Online Student Support Specialist supports online students through program inquiry to program exit. In addition to student support, she partners with the Director of Student Affairs to deliver comprehensive programming for online and on-grounds students.